ORDER FULFILLMENT

Efficient Solutions for Your Retail Needs

Order fulfillment starts well before your customer places an order. The process starts with onboarding and client setup.

To ensure seamless order fulfillment, Kronberg starts with a comprehensive client onboarding process. We have a discovery session meeting to determine which facilities will be utilized. The next step is to gather the required information for the WMS system. This includes integrating with shopping carts, labeling inventory, and receiving SKU details and quantities.

Once we receive and store the inventory, and complete the shopping cart integration, Kronberg is ready to accept orders. Upon order receipt, our system determines the optimal warehouse to fulfill from by calculating the proximity to the customer and inventory availability. The next step is the release for picking on the floor, which will be facilitated by robotics, voice picking and RF. After picking, the order conveys to packing stations where items are confirmed for accuracy. Shipping is automated, including the capture of weights and dimensions, followed by rate shopping across multiple carriers and label print and apply.

Order Placement

Your orders enter our system via integration.

Warehouse Selection

Our system automatically selects the optimal warehouse to fulfill from.

Inventory Management

The system allocates inventory and updates reporting in real-time.

Order Processing

Automation, robotics, and voice technology swiftly process orders, ensuring prompt fulfillment

Packing

Items undergo meticulous packing into right-sized packaging minimizing cost and waste and optimizing sustainability.

Quality Control

Rigorous quality control checks at key points in the process.

Shipping

Real-time rate shopping driven by business rules results in the optimal carrier selection, every time

Returns

Streamlined returns management, including discounted returns shipping, product inspection and repackaging, and quick return to stock.

Additional Order Fulfillment Services

Clients often need additional fulfillment services such as kitting, assembly, bundling, product refurbishment, and returns management. At Kronberg, we excel in these additional fulfillment services!

Kitting and assembly
Retail preparation
Product refurbishment
Reverse Logistics (Returns Management)
Promotional Materials and Inserts
Point of Sale Build and Load

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